Find out clearly how your personal data is collected, stored, and protected at Sovowin â fully transparent and easy to understand.
Sovowin's 6 Core Pillars of Data Protection
Welcome to Sovowin. We understand how valuable your personal information is â and that's exactly why we've created this Privacy Policy. Not just to meet legal requirements, but as a genuine commitment to being transparent with you.
This Privacy Policy applies to the Sovowin website, mobile app, and all related services. By using our platform, you are considered to have accepted this policy.
In Plain Terms: The core message of Sovowin's Privacy Policy is simple â we only collect the information we genuinely need to provide our services, and we protect it with the highest level of security.
If you have any questions after reading this policy, feel free to reach out to our support team. We always respond in clear, simple language.
Sovowin collects different types of information for different purposes. A detailed list is provided below:
| Data Type | Example | Purpose |
|---|---|---|
| Identity-Related | Name, date of birth, NID/passport | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Communication & Security |
| Financial Information | Mobile Pay/Nagad number, bank details | Payment Processing |
| Device Information | IP address, browser, OS | Security & Fraud Prevention |
| Gaming Activity | Bet history, wins & losses | Service Improvement & Responsible Gaming |
| Location Data | Country, city (approximate) | Ensuring Legal Compliance |
We never store your full payment card number or bank password. This information goes directly to the payment provider's secure servers.
Sovowin collects information in several ways. Some is provided directly by you, and some is collected automatically:
Each time we collect data, we clearly explain why it's needed. No additional information is collected without your consent.
Sovowin uses the information it collects only for specific and legitimate purposes. The key uses are outlined below:
Marketing Communications: If you'd prefer not to receive promotional emails or SMS, you can opt out at any time by contacting our support team.
Sovowin uses cookies to enhance your experience and ensure platform security. Cookies are small text files stored in your browser.
Types of cookies we use:
You can delete or block cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.
Sovowin uses industry-leading security technology to protect your information. Our security infrastructure includes:
Please note: Beyond technical security, your own vigilance matters too. Use a strong password, keep 2FA enabled, and avoid logging in from unfamiliar devices.
In the event of a data breach, Sovowin will act swiftly, taking all necessary steps and notifying affected users within 72 hours.
As a Sovowin member, you have several important rights over your own data. It's important that you know what these rights are:
You can request to know what information we hold about you.
You can request correction of any inaccurate or outdated information.
Under certain conditions, you may request that your data be deleted.
You can request that your data not be used for specific purposes.
You can request a copy of your data in a standard, portable format.
You can object to your data being used for marketing or profiling purposes.
To exercise these rights support@sovowin.com Email us and we'll respond within 30 days.
Sovowin strictly prohibits access by anyone under the age of 18. We do not knowingly collect any information from minors.
Age is verified at registration, and date of birth is confirmed during KYC verification. If any minor's data is found in our system, it is deleted immediately and the associated account is closed.
If a parent or guardian suspects their child is using Sovowin, please contact our support team immediately.
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our data protection team:
If this Privacy Policy is updated, we will publish the changes on our website and notify you at your registered email address. For significant changes, 30 days' notice will be given before they take effect.
Our goal is always to earn your trust. If you have any questions, don't hesitate to ask â we're always happy to respond in plain, straightforward language.
Your data is fully secure at Sovowin. Register now and enjoy gaming with complete peace of mind.